Give your pet plenty of exercise before your journey. Burning off excess energy will help your pooch rest calmly throughout the trip!
At Lumo we also love our furry customers! To ensure a smooth experience with cool cats and top dogs, here's a reminder of Lumo's policies if you're planning to bring your pet on board.
travelling with dogs?
Ideally, dogs should travel under your seat and be clear of the aisle. If the seat next to you is free and you have a mat to protect it, your dog can sit next to you. To ensure we allow space for everybody, we ask that you bring no more than two large dogs on your journey. Please be aware that we cannot make a seat reservation for animals (apart from assistance dogs).
some things to consider
Dogs will need to be kept on leads and other small domestic animals must always travel in a fully enclosed blanket that does not exceed 85 x 60 x 60 cm. Our Customer Experience Ambassadors will make sure that areas where pets have been kept are thoroughly cleaned. Where a rail replacement service is operated it may not be possible to convey some animals, so please check with us prior to travel.
some useful tips
get your paws moving before departure
bring the essentials
A blanket, their favourite toy, water, and plenty of treats can keep your companion happy on the journey.
purr-fect planning
If your pet hasn't travelled by train before, considering trying them out on a shorter journey first to get them used to a travel environment.
/widgetgetapp-(2).png?h=900&w=1920&la=en&hash=C3F37313E3A8F2DD07C7D747AA6E753C)
get the LumoGo App
