Engineering Works

Engineering works will be taking place on 22nd and 23rd of February. Lumo services will run between Newcastle and Edinburgh only. For more details, visit our engineering works page. For live updates, please see our Twitter/X.
train seat reservations
train seat reservations

train seat reservations

try our new seat picker tool when you book direct with Lumo
Have a preferred seat? You can now choose your seat when booking a Lumo service direct through our website! Our Seat Picker tool allows you to select your seat onboard, explore our facilities, and sit together with your group. Please note that this tool is only available on our website and not the LumoGo app. If you book your tickets through the app, you will automatically be assigned a seat based on your preferences. If you join a Lumo service without reserving a seat, we keep a limited number of seats reserved on each train. Bear in mind, however, that seating options are not available with all train companies.
luggage on lumo

book your perfect seat

Window or aisle? Use our seat picker to choose your preferred seat when booking a Lumo service direct through our website.

Train seats for passengers without a seat reservation

join the train without a seat

We have some unreserved seats on every train which are marked with a green light.

Passenger leaving a suitcase in the luggage rack

bringing luggage onboard 

All customers can bring on board one small bag or holdall and one medium suitcase.

lumo train virtual train tour
lumo train virtual train tour
access our brand new Lumo virtual tour to experience the facilities onboard
lumo train seating plan
lumo train seating plan
find your seat with ease or look
for priority or luggage access
disabled passenger waiting for Lumo train
disabled passenger waiting for a train
contact our Passenger Assist
team to block accessible
priority seating
lumo staff handing passenger LumoEats food
lumo staff handing passenger LumoEats food
find out more about our snacks and
refreshments available onboard

FAQs

No, seat selection and changes cannot be made after the purchase is completed. Our seat picker tool is only available when booking a Lumo service direct through our website, not post-purchase. Please ensure that you use your preferred seat when booking your ticket as amendments are not allowed after the purchase.
Absolutely! Our seat picker tool allows you to choose your preferred seats, including sitting with your group, when making a booking on our website. To ensure your group sits together, we highly recommend booking directly through us. Please bear in mind that our tool is currently not available on the LumoGo app.
When you book a flexible ticket such as a LumoAny, Off Peak or Anytime ticket online you will still be given a seat reservation for your chosen service as standard. As these tickets are flexible, you can join a different service. We keep a limited number of seats unreserved on each train; please look for the green lights above seats which indicate they are not reserved. Note that this number is very limited so customers are strongly recommended to sit in their reserved seat.

As our trains are often busy, for your comfort we strongly recommend reserving a seat in advance. Seat reservations can be made by contacting us at lumo.reservations@lumo.co.uk, or by reaching out to us on X (Twitter) @LumoTravel.

If you would like to change your journey with an LumoAny, Anytime train ticket please be aware that your seat reservation is only valid on the selected service at time of booking.
Valid Interrail, Eurail and Britrail Passes can be used on Lumo services. Both First and Second/Standard Class passes are accepted, however please be aware we do not operate a First Class carriage onboard.
 
We strongly recommend making seat reservations for your journey. You can make a seat reservation through the Interrail/Eurail app or by contacting us via lumo.reservations@lumo.co.uk or on X (Twitter) @LumoTravel.
When you book onto a Lumo train, you receive a seat reservation automatically. However, you can still find a seat for your journey if you join a Lumo service without a reservation. Look out for the green lights above the seats, which indicate that they are not reserved. If in doubt, ask a Customer Experience Ambassador on board for help finding a seat.