Download our seating plan here:
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Join the train without a seat
If you need to join our trains without a seat reservation, we have some seats on every train which are not reserved and are marked with a green light above the seat. Please look out for these or ask a Lumo Ambassador onboard for help with finding a seat.
Bringing luggage onboard
All customers can bring on board a maximum of ONE Small bag OR Holdall and ONE Medium suitcase (63 x 41 x 27cm). Please note, luggage that exceeds these limits is carried at our discretion and you may be refused travel.
PRE-ORDER LUMOEATS TO YOUR SEAT
Like to keep those hunger pangs at bay? With just a few clicks on LumoEats, you can pre-order food ready when you jump on a Lumo train, saving you the hassle of rushing around for a sandwich in the station. Just sit back, relax, and have great grub brought directly to your seat. Delightful!
BOOK YOUR ASSISTED TRAVEL
If you are in need of an accessible seat please contact our Passenger Assist team to organise your journey. All priority seating and wheelchair access spaces are located on our seating plan.
Our Passenger Assist team are available 24/7, except Christmas Day and reduced hours on Boxing Day which are displayed on our website. All our customers can book assistance using any of these dedicated channels. Find out how to contact our Passenger Assist team here.
As our trains are often busy, for your comfort we strongly recommend reserving a seat in advance. Seat reservations can be made by contacting us at lumo.reservations@lumo.co.uk, or by reaching out to us on Twitter @LumoTravel.
We strongly recommend making seat reservations for your journey. You can make a seat reservation through the Interrail/Eurail app or by contacting us via lumo.reservations@lumo.co.uk or on Twitter @LumoTravel