Chelmsford at a glance
Chelmsford Station
-
Accessible Booking Office Counter
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Accessible Ticket Machines
-
Customer Help Points
Assistance meeting point is the customer information office on the relevant platform.
-
Induction Loop
-
National Key Toilets
-
Ramp For Train Access
-
Staff Help Available
Monday to Sunday – 24 hoursAssistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
-
Step Free Access
This station has step free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on the relevant platform.
-
Wheelchairs Available
-
This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
-
Penalty Fares
LE -
Prepurchase Collection
-
Ticket Machine
-
Ticket Office
Monday to Friday – 05:50 to 22:00 Saturday – 05:50 to 22:00 Sunday – 07:00 to 23:00
-
Bus Services
'First' operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus
Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info
Bus stops are located outside the station on Duke Street.
-
Car Park
Station Car Park - 137 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location:
There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.
-
Cycle Storage Sheltered
-
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on Victoria Road, by the station entrance.
-
Taxi Rank
There is a taxi rank outside the station.
-
Toilets
There are male and female toilets located in the station buildings on Platform 1 (for trains towards London) and also on Platform 2 (for trains towards Colchester and Ipswich). An accessible toilet is available for radar key holders and is located on the ground floor, near the lifts. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 23:00Saturday 05:00 - 23:00Sunday 08:00 - 23:00
-
WiFi
station guides
get information about your destination station
