Glasgow Central at a glance
Glasgow Central Station
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Accessible Booking Office Counter
Ticket Office: available
Travel Centre: not available
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Accessible Taxis
Accessible taxis can be located on Gordon Street.
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Accessible Ticket Machines
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Customer Help Points
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Impaired Mobility Set Down
At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff
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Induction Loop
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Ramp For Train Access
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Staff Help Available
Monday – 04:00 to 00:30 Tuesday – 04:00 to 00:30 Wednesday – 04:00 to 00:30 Thursday – 04:00 to 00:30 Friday – 04:00 to 00:30 Saturday – 04:00 to 00:30 Sunday – 08:00 to 00:30Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.
The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.
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Step Free Access
Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.
High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, National Key Toilets
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
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Bus Services
First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:
www.firstgroup.com/ukbus
Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times:
www.arrivabus.co.uk and www.stagecoachbus.com
Not all buses are accessible
Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
www.plusbus.info
For information about all public transport in Glasgow and Strathclyde the area visit:
www.spt.co.uk
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Car Park
Oswald Street NCP Car Park - 555 spaces Monday to Sunday – 24 hours -
Cycle Storage Availability
Located in front of the escalators to platforms 17& 18 beside the British Transport Police office
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Cycle Storage Sheltered
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Rail Replacement Services
Bus pick up / drop off on Gordon Street.
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Taxi Rank
Taxis are available outside opposite the Gordon Street exit
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Toilets
Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key
Accessible shower is available within the changing places facility.
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