Lancaster at a glance
Lancaster Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
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Customer Help Points
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Impaired Mobility Set Down
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Induction Loop
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National Key Toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 04:50 to 23:30 Saturday – 04:50 to 23:30 Sunday – 08:00 to 22:45Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 05:15 to 19:45 Saturday – 05:15 to 19:45 Sunday – 09:30 to 20:00Ticket machines can be found in the ticket hall and on platform 3
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Car Park - 165 spaces Monday to Sunday – 24 hours -
Cycle Storage Availability
Storage location: Platform 1 (North End), 28 Lockers, 38 StandsPlatform 4 (North End), 16 Lockers, 12 Stands8 Stand spaces outside the West entrancePlatform 5, 40 Stands
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Cycle Storage Sheltered
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Rail Replacement Services
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
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Taxi Rank
Taxi rank can be found outside the entrance adjacent to platform 3.
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Toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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This station does not offer
WiFi
station guides
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