London Victoria at a glance
London Victoria Station
-
Accessible Taxis
Available on request
Taxi rank outside main station entrance
-
Accessible Ticket Machines
Various locations
-
Customer Help Points
Help Points are located on both main concourse areas, as well as the main ticket office.
-
Impaired Mobility Set Down
Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist:
- Gatwick Express - 0845 850 1530- Southern - 0800 138 1016- Southeastern - 0800 783 4524
-
Induction Loop
-
National Key Toilets
Hudson's Place and Central Concourse
-
Ramp For Train Access
-
Staff Help Available
Monday to Sunday – 24 hours -
Step Free Access
There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
-
Wheelchairs Available
-
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones
-
Penalty Fares
NR -
Prepurchase Collection
-
Ticket Machine
-
Ticket Office
Monday to Sunday – 06:30 to 22:00On concourse
-
Bus Services
Victoria Bus Station at Station Front
-
Car Park
Station Car Park - 81 spaces Monday to Sunday – 00:00 to 00:00 -
Cycle Storage Availability
Storage location: Alongside station entrance, on exit to Wilton Road, On platform 7/8 behind gates -
Cycle Storage Sheltered
-
Rail Replacement Services
When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances.
Check posters and staff for more details.
-
Taxi Rank
Taxi ranks are available outside at the front of the station (Terminus Place), 24 hours / 7 days a week.
-
Toilets
Toilets are situated on the central concourse and adjacent to platform 2.
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access.
-
WiFi
station guides
get information about your destination station