Peterborough at a glance
Peterborough Station
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Accessible Taxis
Outside station plus we can book by phone
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Accessible Ticket Machines
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Impaired Mobility Set Down
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday – 04:00 to 00:30 Tuesday – 04:00 to 00:30 Wednesday – 04:00 to 00:30 Thursday – 04:00 to 00:30 Friday – 04:00 to 00:30 Saturday – 04:00 to 00:30 Sunday – 06:00 to 00:30When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.
Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Wheelchairs Available
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Customer Help Points
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:00 to 20:00In Travel Centre and on concourse.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Main station - 731 spaces -
Cycle Storage Availability
Storage location:Alongside station entrance and adjacent to platform 1
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Cycle Storage Sheltered
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Rail Replacement Services
Rail Replacement Coaches leave from the station entrance.
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Taxi Rank
Taxis are available, whilst services run, there is also a private hire firm situated at the station.
Peterborough Taxis: 01733 777 000
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Toilets
The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. Toilet opening hours are at all times that the station is open.
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This station does not offer
WiFi
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